Refund Policy

Last updated: 18 August 2026

1. Digital membership

NØTHING CLUB membership is a digital product that is delivered immediately: your member number is assigned and your membership card and member area are made available as soon as your payment is verified.

2. Consumer withdrawal rights

Where you have a statutory right of withdrawal (for example, the 14-day right for consumers in the EU/EEA and comparable rights elsewhere), that right may end once digital content is supplied with your prior express consent and your acknowledgement that the right is thereby lost. At checkout you will be asked to give that consent before your membership is delivered, and we record it.

3. When we will refund

• Duplicate or accidental charges
• Technical failure where your membership was charged but not delivered
• Orders we cancel because identity or payment verification failed, or we suspect fraud or an unauthorised payment
• Any case required by mandatory consumer law in your jurisdiction

4. When we may not refund

Because a member number and membership are issued immediately and cannot be "returned", requests made after delivery — outside the cases above and outside your mandatory statutory rights — may be declined.

5. NØTHING ∞ and high-value memberships

The immediate-delivery and withdrawal terms above apply to NØTHING ∞ as well. Because of its value, we may verify your identity and payment before or shortly after purchase; if verification fails, or we reasonably suspect fraud or an unauthorised payment, we will cancel the membership and refund the full amount to the original payment method. If you have any doubt about an ∞ purchase, contact us at hello@n0thing.club before or immediately after buying and we will work with you in good faith.

6. How refunds are paid

Approved refunds are made to the original payment method. Once approved, we normally issue a refund within 14 days; how quickly it appears depends on your bank or card issuer.

7. Member numbers after a refund

If a membership is refunded, the associated member number is not reassigned to anyone else. The membership status is updated to reflect the refund.

8. Physical items (future tiers)

Tiers that include a physical item will publish their own return, cancellation and shipping terms before those tiers are offered. Nothing in this section applies until such a tier is live.

9. How to request a refund

Email hello@n0thing.club from the address connected to your membership, with your member number and the reason for your request. We aim to respond within 5 business days.

10. Chargebacks

If you have a problem, please contact us first — we would rather resolve it directly than through a chargeback, which may result in the membership being suspended pending review.